0207 998 3137

shop@mplplumbing.com

15 Goodge Place, Fitzrovia, London W1T 4SQ

 

Returns & Delivery

Delivery

Our standard delivery service is 3-5 business days. Any orders placed before 12pm is guaranteed for a next day delivery at an additional cosr. Any orders of £100 or more is free or charge. 

Need something urgently? 

We can offer same day delivery on certain products within Central London. If you require this service we would advise calling before placing an order. You can also use our click and collect service within one hour of placing an order, if the product is not in stock we can get it in the next working day.  

Returns

Our returns policy lasts up to 14 Days, unfortunately we cannot offer you a refund or an exchange if passing the 14 Day mark. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase for us to carry out the process. There are certain situations where no refunds will be offered: (If applicable) Any items not in its original condition (packaging), is damaged or missing parts for reasons not due to our error.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-3 business days. Late or missing refunds (If applicable):If you haven’t received a refund yet, please first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please email: This email address is being protected from spambots. You need JavaScript enabled to view it. 

Sale items (If applicable): Refunds are for the actual amount paid. Exchanges (If applicable): Exchanging the current purchased product for another. We replace defective or damaged items for free including the cost for shipping.  If you need to exchange it for the same item, send us an email at This email address is being protected from spambots. You need JavaScript enabled to view it. 

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Opening Hours.

Mon. -- Fri. 7:30am to 5pm

Sat. -- 9am  to 12pm

Commercial Maintenance

MPL also covers maintenance for commercial sectors involving anything within construction. For further information please contact our Maintenance Office by email:  

enquiries@mplmaintenance.co.uk

or call: 0207 998 3137

Next day Delivery

Spend £100 or more by 12pm and we will dispatch your order using our Next Day Delivery Service. 

FREE OF CHARGE

No pipe dream

Copper Pipe/Coil:  6mm - 67mm
Chrome Pipe:  15mm - 42mm
Solvent Waste pipe:  1.1/4" - 4"
Cast Iron Pipe:  1/2" - 1"
 JG Speedfit Pipe/Coil:  15mm - 28mm
 PolyPlumb Pipe/Coil:  15mm - 28mm 
 MDPE Coil:  20mm - 32mm
 Overflow Pipe:  21.5mm

 

 

Did you know?

Using our Click & Collect service on most items you can place an order online and collect in-store within 2 hours. If the product is not in stock we will arrange to have it available the next working day. If this is the case we will contact you after your order has been placed.

Just Ask!

Finding out if we stock or if we're able to deliver an item not listed on the website, just ask. We have a trusted network of suppliers and we can source just about anything. We're just a phonecall away and we can help. 

0207 998 3137

Or email:

shop@mplplumbing.com